At 250i, your privacy is more than a legal obligation – it is a genuine commitment to every player in Malaysia. This document clearly explains how we collect, use, and protect your personal information. Please read it carefully so you fully understand your rights.
Six core principles that underpin how 250i handles and protects the personal data of every member
All data transmitted between your device and 250i's servers is protected by 256-bit SSL encryption – the same level of security used by leading banking institutions in Malaysia. No third party can intercept or read your information while it is in transit.
250i does not sell, rent, or share your personal information with any third party for marketing or commercial purposes. Your data belongs to you — we use it only for the purposes expressly stated in this Privacy Policy.
As a 250i member, you have the full right to access, correct, or request the deletion of your personal information at any time. Contact us at [email protected] and we will process your request within 14 business days.
250i operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices are designed to meet the data protection requirements in force in Malaysia.
250i retains your personal data only for as long as it is needed for the stated purposes or as required under Malaysian law. Once an account is closed and the mandatory retention period has lapsed, your data will be securely deleted or anonymised.
In the event of any data security breach affecting your personal information, 250i is committed to notifying you within 72 hours of detection, in line with international best practices for data protection.
250i values the privacy of every Malaysian player who uses our platform. This Privacy Policy sets out transparently how 250i collects, processes, stores, and protects your personal information when you use the 250i.my website and all related services.
This document is written in plain, accessible language — not dense legal jargon — because we believe every 250i player deserves to fully understand how their data is handled. If anything is unclear, our team is happy to help at [email protected].
Consent: By registering an account and using the 250i platform, you consent to all data collection and processing practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the 250i platform and contact us to close your account.
This 250i Privacy Policy is to be read together with Terms and Conditions us and other relevant policy documents. Reading both documents together will give you a complete picture of your rights and responsibilities as a 250i Malaysia platform member.
250i collects only the information genuinely necessary to deliver quality, secure services in compliance with applicable legal requirements. The information we collect falls into three main categories:
A. Information You Provide Directly:
B. Information Collected Automatically:
C. Information from Third-Party Sources:
Data Minimisation Principle: 250i adheres to the principle of data minimisation — we collect only the information genuinely necessary to operate the platform safely and in compliance with Malaysian law. We do not collect information that is irrelevant to the services we provide.
Information collected by 250i is used solely for the following purposes and for no other purpose without your prior consent:
| Type of Information | Primary Purposes of Use | Consent Required? |
|---|---|---|
| Name & Phone Number | Identity verification & account communications | Yes – at registration |
| Payment Information | MYR deposit & withdrawal processing | Yes – at the time of transaction |
| Game Records | Security, compliance & customer support | Yes – implied |
| Technical Data (IP address, device) | Fraud prevention & security | Yes – implied |
| Aggregated Analytics Data | 250i product improvement | No personal ID |
250i does not sell, rent, or disclose your personal information to any third party for commercial or marketing purposes. However, there are limited circumstances in which 250i may need to share certain information with relevant external parties:
Our Commitment: All third parties that receive data from 250i are required to abide by strict confidentiality agreements and may only use the information for the specific purposes mutually agreed upon. They are not permitted to use your data for any other purpose.
The 250i platform uses cookies and similar tracking technologies to enhance the user experience and maintain the security of your session. The following are the types of cookies used by 250i:
Cookie Controls: You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the 250i platform. For guidance on managing cookies in popular browsers such as Chrome, Safari, or Firefox, refer to the help section of the relevant browser.
The security of your personal data is of the utmost importance at 250i. We continually invest in the latest digital security infrastructure to ensure your information is always protected:
Shared Responsibility: While 250i does everything within its means to protect your data on our end, you also play an important role in keeping your own account secure. Use a strong, unique password for your 250i account, never share it with anyone, and make sure to log out after every session — especially when using a shared device.
250i retains your personal data only for as long as it is needed for the purposes set out in this Privacy Policy, or as required by applicable Malaysian law. 250i's data retention guidelines are as follows:
Once the specified retention period has elapsed, your personal data will be securely deleted or anonymised so that it can no longer be linked to you personally. The deletion process is carried out in accordance with the security standards set by 250i.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and 250i's privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of all personal information that 250i holds about you. We will provide this information within 14 working days of receiving a valid request.
If you find that any personal information held by 250i is inaccurate or out of date, you have the right to request a correction immediately, at no charge.
In certain circumstances, you have the right to request that 250i erase your personal data, subject to the mandatory data retention requirements established under Malaysian law.
You have the right to object to the processing of your personal data by 250i for direct marketing purposes at any time. Contact us and we will cease such processing immediately.
You have the right to receive a copy of the personal data you have provided to 250i in a machine-readable format for transfer to another service provider.
In certain circumstances — such as when you dispute the accuracy of your data — you have the right to request that 250i temporarily restrict the processing of your personal information until the dispute is resolved.
Where 250i processes your data based on consent, you may withdraw that consent at any time. Withdrawal does not affect the validity of any processing carried out prior to that withdrawal.
Contact 250i at [email protected] stating the right you wish to exercise. We will verify your identity and process your request within 14 business days at no charge.
The 250i platform is not intended for children or individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and become aware that a child in your care has registered an account with 250i, please contact us immediately at [email protected] so we can take appropriate action, including closing the account and deleting any associated data.
Important Reminder: 250i employs multiple methods to verify age during registration. Any attempt to circumvent age verification is a serious violation of Terms and Conditions us and the relevant laws of Malaysia.
The 250i platform may contain links to third-party websites in certain contexts. Please note that the 250i Privacy Policy applies only to information collected through the 250i.my platform. 250i is not responsible for the privacy practices or content of any third-party websites that may be accessed via links on our platform. We encourage you to read the privacy policy of every website you visit to understand how they handle your personal data.
250i reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to the services we provide. Whenever the Privacy Policy is updated, the "Last Updated" date at the top of this page will be revised to reflect the date of the latest amendment.
For significant amendments — such as changes to how we use your data or the introduction of new rights — we will notify you via your registered mobile number or 250i account. For minor changes or clarifications, notification may take the form of an update to this page only.
Periodic Review: We encourage you to review this 250i Privacy Policy page periodically to stay informed about how we protect your personal information. Your continued use of the 250i platform after any amendments take effect constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding how 250i handles your personal data, or wish to exercise any of the rights set out in this Privacy Policy, our privacy team is ready to assist.
Contact us by email at [email protected] with the email subject line "Privacy Enquiry – [Your Name]" and clearly describe the nature of your request or query. We are committed to responding to all privacy-related enquiries within 3 working days, and to processing any rights requests within 14 working days.
This 250i Privacy Policy is governed by and construed in accordance with the laws of Malaysia, in particular the Personal Data Protection Act 2010 (PDPA). Any dispute arising from or in connection with this Privacy Policy shall be resolved in accordance with the dispute resolution mechanisms established under Malaysian law.
Read these important documents to fully understand how 250i operates and your rights as a member
A complete document covering all rules governing use of the 250i platform, including conditions for registration, deposits, withdrawals, bonuses, and prohibited conduct.
Read Terms & ConditionsA complete guide to playing responsibly at 250i, including self-management tools such as deposit limits, loss limits and self-exclusion options for Malaysian players.
Read GuideAnswers to the most frequently asked questions from 250i players on topics including accounts, privacy, MYR deposits, withdrawals, bonuses, and much more.
View FAQThe most frequently asked questions from Malaysian players about privacy and data protection on the 250i platform
250i cares about the wellbeing of every Malaysian player. In addition to protecting your privacy, we provide comprehensive responsible gaming tools, including daily deposit limits, loss limits, and self-exclusion options. Only players aged 18 and above are permitted to play. For more information, visit the Responsible Gaming us.
250i is a trusted online casino platform built specifically for Malaysian players. With full compliance with Malaysian law, world-class data encryption and 24/7 customer support, we are committed to being the most trusted platform in the Malaysian gaming community. Learn more about us on the About Us.
Your personal data security and privacy are our top priority at 250i. With 256-bit SSL encryption, Malaysia PDPA compliance, and a firm no-data-selling commitment, you can enjoy Zeus vs Hades, Balloon, Gods Poker, and all our featured games with complete peace of mind. Register for free today and claim your welcome bonus of up to RM500!