Terms & Conditions 250i – Terms of Use for Malaysia's Online Casino Platform

Welcome to 250i, an online casino platform established specifically to serve the needs of Malaysian players. These Terms and Conditions ("Terms") govern all rules, policies, and responsibilities relating to your use of 250i.my and all services provided by 250i.

By accessing, registering for, or using any part of the 250i platform, you confirm that you have read, understood, and agree to be bound by all the terms set out in this document. If you do not agree with any part of these Terms, you are not permitted to use the 250i platform.

250i operates as an online entertainment platform offering a wide range of games, including slots, Live Casino, crash games, and poker. All games use a Random Number Generation (RNG) system that has been independently audited to ensure fairness and transparency in every round played by 250i members.

In this 250i Terms and Conditions document, the following terms carry the meanings defined below:

• "250i" or "Platform" – refers to the 250i.my website and all related services, systems and infrastructure.
• "Member" or "User" – refers to any individual who has registered an account and is using the services of 250i.
• "Account" – refers to the personal account registered by a Member on the 250i platform.
• "Account Balance" – refers to the total amount of funds in MYR held in your 250i account at any given time.
• "Bonus" – refers to credits, offers, or promotions granted by 250i to Members, subject to specific wagering conditions.
• "Bet" – refers to the total amount in MYR wagered by a Member across any game available on 250i.
• "RTP" – Return to Player, a percentage indicating the expected long-term payout returned to players for a given game at 250i.
• "Responsible Gaming" – refers to a healthy approach to gambling by setting limits and exercising self-control to prevent addiction.

To register for and use the 250i platform, you must meet all of the following eligibility requirements:

• Aged 18 years of age and above on the date of 250i account registration.
• Is legally eligible to enter into a binding agreement under Malaysian law.
• Not currently listed on any exclusion or self-exclusion register enforced by any relevant authority.
• Register using accurate, truthful, and up-to-date personal information — not false details or another person's identity.
• Not to represent, act on behalf of, or transfer your account to any third party.

250i employs a continuous verification system to ensure all members meet the required eligibility criteria. Any false information provided during registration or the verification process constitutes a serious breach of these Terms and may result in the immediate closure of your account without compensation.

Registering an account at 250i is free and straightforward. During sign-up, you are required to provide accurate and complete information, including your full name, an active Malaysian mobile number, and a secure password.

• Each individual is only permitted to hold one (1) 250i account only. Registering multiple accounts is strictly prohibited.
• You are solely responsible for keeping your 250i account password confidential. Do not share it with anyone.
• You are responsible for all activity that occurs under your 250i account, including any access by a third party resulting from your own negligence.
• If you suspect that your 250i account has been accessed without authorisation, please contact our support team immediately at [email protected].
• Account information must be kept up to date at all times. Members who change their phone number or banking details are required to notify 250i within 7 days of the change.

All financial transactions at 250i are conducted in Malaysian Ringgit (RM). We support a range of popular and trusted payment methods in Malaysia, including:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX – Online Banking (Maybank2u, CIMB Clicks, Bank Islam Online, RHB Now, and others)

Deposit Limit: The minimum deposit at 250i is RM10 per transaction. The maximum daily deposit limit is RM30,000. Deposits are processed instantly with no transaction fees.

Withdrawal Limits: The minimum withdrawal at 250i is RM30. Withdrawals are processed to the same e-wallet or bank account used for the deposit, within 3 to 5 minutes of the request being confirmed.

250i reserves the right to request supporting documentation for any withdrawal exceeding RM5,000 in a single day. This is a standard procedure to ensure the security of all members and to comply with applicable financial compliance requirements.

250i offers its members a variety of bonuses and promotions from time to time, including a welcome bonus of up to RM500 for new members, weekly reload bonuses, monthly cashback, and other exclusive offers. All bonuses are subject to the following terms and conditions:

• Every bonus carries a rollover requirement (minimum wagering) that must be met before any winnings derived from that bonus can be withdrawn from your 250i account.
• The welcome bonus is eligible once per member, per household, per device or per IP address.
• 250i reserves the right to cancel any bonus obtained through illegitimate means, including fraud, multi-account abuse, or exploitation of the system.
• Any unused bonus that is not claimed within the specified period will expire automatically, without further notice to the 250i member.
• The minimum bet required to meet the rollover conditions is denominated in Malaysian Ringgit (RM) and is calculated based on the total bonus amount received.

250i reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice. 250i's decisions regarding bonus eligibility and dispute resolution are final.

All games available at 250i – including Zeus vs Hades, Fishin Bonanza, Live Fan Tan, Wild Gold, Hot to Burn, Gods Poker and Balloon – are subject to the following rules:

• Each game has its own minimum and maximum bet limits, which are displayed within the respective game interface on the 250i platform.
• All game outcomes generated by an audited RNG system are final and cannot be disputed.
• In the event of a technical disruption during a game session that prevents a round from being completed, 250i will review the records and return the wager to the relevant member's account.
• Bets that have been placed and accepted by the 250i system cannot be cancelled by members.
• The RTP for each game at 250i is as stated on the respective game page and has been independently audited by a third party to ensure transparency.

250i members are strictly prohibited from engaging in any of the following. Violation of any of these prohibitions may result in account suspension or closure without further notice:

• Registering more than one 250i account using different names, phone numbers, email addresses, or personal details.
• Using bots, automated scripts, artificial intelligence or any other automated method to play on the 250i platform.
• Abusing the bonus or promotion system in ways not intended by 250i, including systematic bonus hunting.
• Sharing, lending or transferring your 250i account to another individual.
• Uploading or transmitting any content that is obscene, threatening, defamatory, or in violation of Malaysian law.
• Attempting to hack, breach, or interfere with the security systems and infrastructure of the 250i platform.
• Conducting any money laundering or other unlawful financial activities through the 250i platform.
• Providing false information or impersonating another individual or organisation when interacting with 250i.

250i reserves the right to suspend or close the account of any member under the following circumstances:

• Breach of any section of these 250i Terms & Conditions.
• Suspected fraudulent activity, money laundering, or other illegal activities.
• Failure to provide the requested documentation within the timeframe specified by 250i.
• A self-exclusion request submitted by the member through the 250i Responsible Gambling feature.
• Instructions from the relevant Malaysian authorities.

Members may also close their 250i account at any time by contacting our support team at [email protected]. Prior to closure, any valid account balance will be processed for withdrawal once all applicable conditions have been met.

250i shall not be held liable for any loss or damage arising from the following situations:

• Service disruptions caused by events beyond our control, including natural disasters, internet outages, power failures, or unexpected server downtime.
• Losses suffered by a member as a result of their 250i account credentials being used by an unauthorised party, where such access occurred due to the member's own negligence.
• Game outcomes deemed unfavourable to a member, provided those outcomes were generated by an audited and properly functioning RNG system.
• Changes to Malaysian laws or regulations that affect the operation of the 250i platform.

In the event that 250i is found liable for a valid claim, the maximum compensation payable shall be equivalent to the member's most recent deposit made within the 30 days preceding the incident.

250i takes its social responsibility seriously. We believe that online casino gaming should be an enjoyable source of entertainment — not a burden on anyone. The 250i platform provides a range of tools to help members manage their playing habits more effectively:

• Daily / Weekly / Monthly Deposit Limits – Set a limit on how much can be deposited within a period of your choosing.
• Loss Limit – Set the maximum amount you are comfortable losing in a single session or over a given period.
• Session Time Limits – Set how long you wish to play before 250i reminds you or automatically ends your session.
• Self-Exclusion – Choose to temporarily or permanently block access to your 250i account.
• Reality Check – An on-screen reminder showing how long you have been playing and the total amount wagered during that session.

Remember – only individuals aged 18 and above are permitted to play at 250i. Never gamble with borrowed money or funds intended for your essential living expenses and family needs. If you need assistance, please visit the Responsible Gambling page for a list of support resources that can help.

250i reserves the right to update, modify, or add to these Terms and Conditions at any time without requiring prior consent from members. However, we are committed to notifying all members of any material amendments through the following means:

• A notification within the 250i platform displayed to members upon login after the amendment date.
• An email notification to the registered email address or phone number if the amendment is significant.
• An update to the "Last Updated" date at the top of the 250i Terms and Conditions page.

If you have any questions, concerns, or complaints regarding these 250i Terms and Conditions, our support team is ready to assist you. We are committed to responding to every enquiry thoroughly and as promptly as possible.

You can reach us by email at [email protected] or via Live Chat, available 24 hours a day, 7 days a week on the 250i platform. For enquiries requiring immediate attention, please mark your email with the subject line "URGENT – Terms & Conditions" so we can prioritise your response accordingly.

This Terms and Conditions document is governed by and interpreted in accordance with the laws of Malaysia. Any dispute that cannot be resolved through direct discussion will be referred to a mutually agreed alternative dispute resolution method.